How we store, manage, and delete personal data in compliance with privacy regulations.
Company Name: OM Digital LLC
Company Address: 30 N Gould St, Sheridan, WY 82801, United States
Website: https://omdigital.cc
Email: contact@omdigital.cc
This Data Retention & Deletion Policy explains how OM Digital LLC stores, manages, and deletes personal data and project-related information in accordance with applicable laws, including GDPR, UK GDPR, CCPA, and U.S. data protection requirements.
This Policy applies to all personal data processed by OM Digital LLC in connection with digital consulting, development services, subscription products, surveys, analytics, communication, support, and any other interaction with our company.
Data is retained only for as long as necessary to:
We follow the principle of data minimization: data is kept only for justified business or legal reasons.
Name, email address, business name, phone number, billing details, and related contact data.
Retention: As long as the account is active plus 3 years for administrative and legal purposes.
Files, design assets, content, configurations, credentials provided for project execution, and final deliverables.
Retention: Up to 3 years after project completion unless retention is legally required or explicitly requested otherwise.
Emails, support requests, proposals, invoices, chat logs, and relevant communication.
Retention: 3 to 7 years depending on legal and accounting requirements.
Retention: Stored for the duration of the subscription plus 12 months for reference and auditing.
Website usage statistics, device metadata, and tracking information.
Retention: 12 to 36 months depending on provider defaults.
Payment receipts, invoice history, transaction IDs, billing addresses.
We do not store full card numbers.
Retention: Minimum 7 years for accounting and legal compliance.
Retention: 12 to 24 months depending on system and risk level.
Contracts, consent records, policy acknowledgments, and compliance documentation.
Retention: Up to 7 years depending on jurisdictional requirements.
Retention periods depend on:
We regularly review retention schedules to ensure they remain appropriate.
When feasible, OM Digital LLC anonymizes or pseudonymizes data so it no longer identifies a specific individual.
Examples include:
Anonymized data may be retained indefinitely because it no longer constitutes personal data.
Personal data may be stored in:
Data may be stored in the United States or other jurisdictions with appropriate safeguards, including Standard Contractual Clauses for EU/UK data transfers.
When data reaches the end of its retention period or when a user submits a valid deletion request, OM Digital LLC will:
Deletion applies to:
Under GDPR and similar regulations, users may request deletion of their personal data.
To request deletion, email:
Email: contact@omdigital.cc
Subject line: Data Deletion Request
We may decline deletion when retention is necessary for:
If deletion cannot be performed, we will inform the user and provide the reasoning.
Backups may retain limited data for operational continuity.
Deleted data will be removed from backups during the routine backup lifecycle, typically within 30 to 90 days depending on the system.
Backups are encrypted and inaccessible for standard processing or operational use unless required for disaster recovery.
We use secure third-party processors for hosting, analytics, payments, and communication.
Where feasible, we instruct providers to:
Third-party retention periods may differ based on provider-specific policies.
Certain data must be retained by law, including:
Such information cannot be deleted until legally permitted.
Deletion may be temporarily delayed if data is involved in:
Once the matter is resolved, deletion procedures will resume.
This Policy may be updated to reflect:
The Effective Date indicates the latest version.
For questions related to data retention or deletion, contact:
OM Digital LLC
30 N Gould St, Sheridan, WY 82801, United States
Email: contact@omdigital.cc
Website: https://omdigital.cc